Skip to main content
NetApp Knowledge Base

SnapCenter is unable to discover resources when using disjoint namespace

  1. Last updated
  2. Save as PDF
Views:
540
Visibility:
Public
Votes:
1
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter 4.9

Issue

  • SnapCenter is unable to discover resources when using disjoint namespace
    • The following is seen in the SnapManagerWeb_<JobID<.log for the resource discovery job:

INFO  SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] Start - GetHostName
INFO  SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] Account details: bypassdomain True
DEBUG SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] Resolving host name =<ServerName.DomainName>
INFO  SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] Validate DNS hostEntry for any Malicious script or content
INFO  SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] End - GetHostName
DEBUG SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] DiscoverResources URL: https://<ServerName.DomainName>:8145/SMCoreHostManagementService/DiscoverResources
.......................
ERROR SnapManagerWeb_<JobID> PID=[xxxx] TID=[217] ErrorCode (121), ErrorMessage (Host '<ServerName>' is not registered with SnapCenter Server.)
......................
INFO  SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] StorageFileSystem count: 0
DEBUG SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxxx] Could not find resource's StorageFileSystem.

  • When adding a host or cluster, SCW discovery does not work and the file system is not discovered
    •  Standalone host
      • Response error: Host 'hostname' is not registered with SnapCenter Server
    • Cluster
      • Failed to find host (hostname). Verify the host is up and running and check the DNS and firewall settings. No such host is known

Note: If these errors are seen when using disjoint namespaces, follow the Solution section

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.