Skip to main content
NetApp Knowledge Base

SnapCenter is unable to delete clone(s) which have been removed from storage

  1. Last updated
  2. Save as PDF
Views:
805
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC) 4.1.1 and above
  • SnapCenter Plug-in for Oracle (SCO) 4.1.1 and above
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 4.1.1 and above

Issue

  • Unable to remove clone(s) from SC via the GUI or the PowerShell (PS) command "Remove-SmClone -CloneName <Clone_Name> -Force"
  • The following error is seen in the SnapCenter GUI:

Cannot delete clone as there are clones present for database . Delete clone(s) , <Clone_Name>

 

  • The following error is seen in the SMCore log of the delete clone job:

"ERROR SMCore_<job_ID> PID=[4172] TID=[37] Exception in method: InvokeXML. System.InvalidOperationException: There is an error in XML document (1, 57). ---> System.InvalidOperationException: <SmResponse xmlns=''> was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderSmCanExecuteResponse.Read21_SmCanExecuteResponse() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream) at SnapMgrHelper.RestAdapter.InvokeXML[TReq,TRes](TReq request, String methodType, String remoteURL, Boolean xmlSerializer, Boolean removeXMLNamespace, Boolean dataContractDeserializer, Boolean logRequest, Boolean logResponse) : Detailed Exception There is an error in XML document (1, 57). <SmResponse xmlns=''> was not expected. : BaseException System.InvalidOperationException: <SmResponse xmlns=''> was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderSmCanExecuteR"

 

  • The following errors are seen in the SnapManagerWeb_<JobID> log of the delete clone job:

ERROR SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxx] Can not delete clone as there are clones present for database. Delete clone(s) , <Clone_Name>
DEBUG SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxx] System.Exception: Cannot delete clone as there are clones present for database . Delete clone(s) , <Clone_Name>
ERROR SnapManagerWeb_<JobID> PID=[xxxx] TID=[xxx] ErrorCode (-1), ErrorMessage (Cannot delete clone as there are clones present for database . Delete clone(s) , <Clone_Name>)

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.