Missing VMDK or RDM disks in SnapCenter due to FALSE in disk.EnableUUID
Applies to
- SnapCenter
- SnapCenter plug-in for Windows (SCW)
- SnapCenter plug-in for VMware vSphere (SCV)
Issue
- VMDK disks or RDM disks are not listed in the Hosts -> Disks page
- Refresh Disks in the Hosts -> Disks doesn't discover VMDK disks or RDM disks.
- The following error is seen in the SC GUI:
Unable to get storage details for VMDK. UUID is not set for VMDK, check if disk.EnableUUID is set for the virtual machine
- aegis.log shows
java.lang.ArrayIndexOutOfBoundsException.
Example:
2018-11-08T08:21:08.0000187Z DEBUG VSC com.netapp.aegis.discovery.StorageDiscoveryManager smObject is SdVirtualDisk
2018-11-08T08:21:08.0000190Z WARN VSC com.netapp.aegis.discovery.StorageDiscoveryManager [JobId:31] java.lang.ArrayIndexOutOfBoundsException
2018-11-08T08:21:08.0000190Z ERROR VSC com.netapp.aegis.sms.provider.DiscoverResourcesManager [JobId:31] com.netapp.nvpf.api.model.ApiException
2018-11-08T08:21:08.0000194Z DEBUG VSC com.netapp.aegis.sms.provider.DiscoverResourcesManager <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SmDiscoverResourcesResponse>
<Result>
<_errorCode>-1</_errorCode>
</Result>
<TotalCount>0</TotalCount>
<DisplayCount>0</DisplayCount>
</SmDiscoverResourcesResponse>
SCWDebug.logdoesn't include 'Disk Id'.
Example:
2018-11-08T08:21:06.5387659+00:00 Verbose SDW PID=[1516] TID=[1872] SDGetActiveStoragesResponse :
Storage footprint : HostResource : C:\ VirtualResource : VMWare VM BIOS Id XX 25 0d bf 91 XX XX 65-1c 63 fe f2 a4 XX XX
Note: If there is no issue, SCWDebug.log includes 'Disk Id' in the line.
Example:
2018-03-21T20:09:21.5453650+00:00 Verbose SDW PID=[3428] TID=[2612] SDGetActiveStoragesResponse :
Storage footprint : HostResource : C:\ VirtualResource : VMWare VM BIOS XX 42 25 0d bf 91 XX XX 65-1c 63 fe f2 a4 e7 XX XX Disk Id 6000c29294d2c1c6a2122ead1ccb1b70