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ONTAP Tools for VMware vSphere (OTV): Unable to discover SVM or cluster on OTV 9.12,9.13

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

ONTAP Tools for VMware vSphere (OTV) 9.12 and above

Issue

Adding an SVM or Cluster to OTV storages fails with one of the error:

  • An error occurred while adding Storage System. An unspecified error occurred when connecting to the controller.
  • Query existing ONTAP updateUserAuthenticationMethods failed with status code: 409
  • An error occurred while adding Storage System. Certificate installation on ONTAP failed with status code: 403
  • Error occurred while fetching storage system privileges:No Controller found for controller id[Unknown-ip_address]

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