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NetApp Knowledge Base

Unable to login to OnCommand Insight(OCI) server using the LDAP user account

Last Updated:

Applies to

OnCommand Insight(OCI) 7.3.x


  • Unable to login to the OCI server using the LDAP account username
  • Common LDAP error found in logs: 52e invalid credentials
    2020-08-20 15:50:05,623 ERROR [default task-18005] ldap ( - Failed to find user:<user_name> url:ldap:// [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090446, comment: AcceptSecurityContext error, data 52e, v2580 ] javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090446, comment: AcceptSe   curityContext error, data 52e, v2580 ]



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