Skip to main content
NetApp Knowledge Base

StorageGRID nodes loosing connectivity with Node Down Alert

Views:
82
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • StorageGRID 
  • VMware Based Nodes
  • StorageGRID Appliance

Issue

Some or all StorageGRID nodes report:

  • Unable to communicate with node
  • NODE_DOWN-CRITICAL
  • Displays as Unknown
  • Unexpected node reboot
Alert is marked as resolved after few minutes.
 
  • From Bycast.log of affected nodes error reported:
Sep 29 14:31:29 <Nodename> ADE: |12536413 3008184556 RCON CDED 2023-09-29T14:31:29.759604| NOTICE   0603 580a14e60999bd82 RCON: peer 12415652 destroyed network result ENDT rcon type ndcd:DISCONNECTED reason dbrk:DISCONNECTED_BROKEN
Sep 29 14:31:29 <Nodename> ADE: |12536413 0518715227 RRTR ndcd 2023-09-29T14:31:29.759637| NOTICE   0700 RRTR: Connection to LDR, NID 12415652 was lost because "Neighbour connection was broken"

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.