StorageGRID VM Gateway node service nginx-gw in error state

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Views:: 392

Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: sgrid

Last Updated:

Applies to

StorageGRID OS 11.6.x

Issue

Unable to start nginx-gw service due to which VM gateway node appears offline.

root@<Node>:~ # service
nginx-gw status
nginx-gw in error state.
root@<Node>:~ # service nginx-gw start
starting nginx-gw ... failed to start:
entered error state.

== Servermanager.log ==

[2022-06-13T02:12:05.578] INFO -- Moving APIC certificates file "/tmp/apic.json"
[2022-06-13T02:12:05.578] INFO -- Moving APIC certificates file "/tmp/apic.json"
[2022-06-13T02:12:05.578] INFO -- Overwriting existing file "/var/local/tmp/apic.json"
[2022-06-13T02:12:05.578] INFO -- Overwriting existing file "/var/local/tmp/apic.json"
[2022-06-13T02:12:05.578] ERROR -- Failed to render config templates
Traceback (most recent call last):
  File "/usr/local/nginx-gw/generate_nginx_gw_configs.py", line 181, in <module>
    do_sync_files(args.sync_files)
  File "/usr/local/nginx-gw/generate_nginx_gw_configs.py", line 124, in do_sync_files
    with open(dest_path, "w") as fd:
IOError: [Errno 13] Permission denied: '/var/local/tmp/apic.json'
[2022-06-13T02:12:05.578] ERROR -- Failed to render config templates
Traceback (most recent call last):
  File "/usr/local/nginx-gw/generate_nginx_gw_configs.py", line 181, in <module>
    do_sync_files(args.sync_files)
  File "/usr/local/nginx-gw/generate_nginx_

[2022-06-13T02:12:05.578] ERROR -- Failed to render config templates
Traceback (most recent call last):
  File "/usr/local/nginx-gw/generate_nginx_gw_configs.py", line 181, in <module>
    do_sync_files(args.sync_files)
  File "/usr/local/nginx-gw/generate_nginx_gw_configs.py", line 124, in do_sync_files
    with open(dest_path, "w") as fd:
IOError: [Errno 13] Permission denied: '/var/local/tmp/apic.json'
2022-06-13 02:12:05 +0000 | nginx-gw | nginx-gw ended
2022-06-13 02:12:08 +0000 | nginx-gw | Too many failed attempts, entering error state
2022-06-13 02:12:08 +0000 | nginx-gw | nginx-gw ended
2022-06-13 02:12:10 +0000 | nginx-gw | unknown state found by init.d status: ok: down: nginx-g w: 0s, normally up