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Unable to access StorageGRID Appliance Installer page due to FC errors

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Category:
storagegrid
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sgrid
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Applies to

NetApp StorageGRID

Issue

Unable to access the StorageGRID Appliance Installer page. Kern.log reports:
 
Feb 25 12:47:11 StorageGRID-PGE kernel: [   63.970295] sd 16:0:0:245: [sdab] Sense not available.
Feb 25 12:47:11 StorageGRID-PGE kernel: [   63.970297] sd 16:0:0:253: rejecting I/O to offline device
Feb 25 12:47:11 StorageGRID-PGE kernel: [   63.970301] sd 16:0:0:242: [sdy] Read Capacity(16) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
 

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