StorageGRID appliance reports Appliance Boot Device Fault Detected alert

Applies to

Issue

• StorageGRID UI reports:
  •  Appliance boot device fault detected: A problem was detected with the boot device in the appliance. 
    • 
       
• In StorageGRID logs for SG1X0/SG6X00, the mSATA boot device (nvme0n1) is reported as not present: 

  • /var/local/kern.log

    • Jan 25 13:45:54 localhost kernel: [10550998.745442] nvme nvme0: Removing after probe failure status: -19
Jan 25 13:46:24 localhost kernel: [10551029.263797] blk_update_request: I/O error, dev nvme0n1, sector 500114992 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
Jan 25 13:46:24 localhost kernel: [10551029.287110] Buffer I/O error on dev nvme0n1, logical block 62514374, lost async page write

  • /var/local/sys.log

    • Jan 25 13:45:54 localhost kernel: [10550998.745442] nvme nvme0: Removing after probe failure status: -19
Jan 25 13:46:24 localhost kernel: [10551029.263797] blk_update_request: I/O error, dev nvme0n1, sector 500114992 op 0x1:(WRITE) flags 0x100000 phys_seg 1 prio class 0
Jan 25 13:46:24 localhost kernel: [10551029.287110] Buffer I/O error on dev nvme0n1, logical block 62514374, lost async page write
Jan 25 13:57:48 localhost kernel: [10551712.947427] sr 14:0:0:0: [sr0] CDROM not ready.  Make sure there is a disc in the drive.
Jan 25 14:02:44 localhost smartd[3716]: Device: /dev/nvme0, removed NVMe device: No such device

• In StorageGRID logs for SG5800, the boot device (sda) reporting as missing:

• base-os-logs/var/local/eos-system-status
  •  "BootDevice": {
 "device": {
 "info_name": "/dev/sda1 [SAT]",
 "name": "/dev/sda1", 
 "protocol": "ATA",
 "type": "sat"
},
 "device_name": "sda",
 "sda": "missing", 
 "sda-slotname": "internal"
 },
• /base-os-logs/var/log/syslog
  • 2025-11-28T00:58:23.283371+00:00 SG smartd[2760]: Device: /dev/sda [SAT], removed ATA device: No such device