StorageGRID fatal installation failure SANtricity OS staging failed
Applies to
- Netapp StorgageGRID 11.4 and above.
- Netapp SANtricity OS upgrade
Issue
- The following error message is observed for one or multiple nodes while updating the SANtricity OS:
Error: Fatal installation failure - SANtricity OS staging failed with: Failed. SANtricity OS staging failed with
return code RETCODE_ERROR.
- The OS Upgrade can appear to be Complete but the original firmware version revision is still visible:
SANtricity OS Upgrade is not applicable to this node.
![Netapp SANtricity OS upgrade](https://kb.netapp.com/@api/deki/files/94018/2.jpg?revision=1&size=bestfit&width=979&height=443)
11.6 Example: