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StorageGRID fatal installation failure SANtricity OS staging failed

Last Updated:

Applies to

  • Netapp StorgageGRID 11.4 and above.
  • Netapp SANtricity OS upgrade 


  • The following error message is observed for one or multiple nodes while updating the SANtricity OS:
Error: Fatal installation failure - SANtricity OS staging failed with: Failed. SANtricity OS staging failed with
return code RETCODE_ERROR.
Netapp SANtricity OS upgrade
  • The OS Upgrade can appear to be Complete but the original firmware version revision is still visible:
SANtricity OS Upgrade is not applicable to this node.
Netapp SANtricity OS upgrade
11.6 Example: 
Netapp SANtricity OS upgrade

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