Skip to main content
NetApp Knowledge Base

StorageGRID fatal installation failure SANtricity OS staging failed

  1. Last updated
  2. Save as PDF
Views:
814
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • Netapp StorgageGRID 11.4 and above.
  • Netapp SANtricity OS upgrade 

Issue

  • The following error message is observed for one or multiple nodes while updating the SANtricity OS:
Error: Fatal installation failure - SANtricity OS staging failed with: Failed. SANtricity OS staging failed with
return code RETCODE_ERROR.
 
 
Netapp SANtricity OS upgrade
 
  • The OS Upgrade can appear to be Complete but the original firmware version revision is still visible:
SANtricity OS Upgrade is not applicable to this node.
Netapp SANtricity OS upgrade
11.6 Example: 
Netapp SANtricity OS upgrade
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.