Skip to main content
NetApp Knowledge Base

StorageGRID fails to start Decommission task due to failure of connectivity check

Views:
46
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

StorageGRID 11.6

Issue

  • StorageGRID fails to start node decommission task
  • MAINTENANCE > Decommission > Decommission Nodes displays error after pressing Start Decommission

500: Internal Server Error
This procedure cannot be started or configured while an existing decommission procedure is in progress.

f26de50c-ef32-4629-a531-5f398f681fe0_2.png

  • SUPPORT > Grid topology > [admin node] > CMN > Grid Tasks > Overview displays the decommission task in Pending

f26de50c-ef32-4629-a531-5f398f681fe0_1.png

  • gdu-server.log in admin node shows that connectivity check for the particular node fails by time out

 INFO -- gdu-server: Decommissioning nodes: [<NODE>]
 INFO -- gdu-server: Initializing GDU MakeGrid composite task for decommission procedure
 INFO -- gdu-server: Starting GDU MakeGrid composite task
 INFO -- gdu-server: Calling make-grid action: checkConnectivity
 INFO -- gdu-server: Checking grid node connectivity
 INFO -- gdu-server: Checking connectivity of <ADMIN_NODE>
 INFO -- gdu-server: Executing command `test -e /etc/bycast-version.d/storage-grid-release` on <ADMIN_NODE>
 INFO -- gdu-server: Checking connectivity of <STORAEG_NODE>
 INFO -- gdu-server: Connectivity check for <STORAEG_NODE> timed out. Retrying one more time ...
ERROR -- gdu-server: execution expired (Timeout::Error)
ERROR -- gdu-server:     /usr/lib/ruby/2.5.0/socket.rb:64:in `connect'
ERROR -- gdu-server:     /usr/lib/ruby/2.5.0/socket.rb:64:in `connect_internal'
ERROR -- gdu-server:     /usr/lib/ruby/2.5.0/socket.rb:137:in `connect'
ERROR -- gdu-server: Unable to connect to <STORAEG_NODE>: execution expired
ERROR -- gdu-server: Failure occurred during Decommission

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.