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StorageGRID fails to start Decommission task due to failure of connectivity check

Last Updated:

Applies to

StorageGRID 11.6


  • StorageGRID fails to start node decommission task
  • MAINTENANCE > Decommission > Decommission Nodes displays error after pressing Start Decommission

500: Internal Server Error
This procedure cannot be started or configured while an existing decommission procedure is in progress.


  • SUPPORT > Grid topology > [admin node] > CMN > Grid Tasks > Overview displays the decommission task in Pending


  • gdu-server.log in admin node shows that connectivity check for the particular node fails by time out

 INFO -- gdu-server: Decommissioning nodes: [<NODE>]
 INFO -- gdu-server: Initializing GDU MakeGrid composite task for decommission procedure
 INFO -- gdu-server: Starting GDU MakeGrid composite task
 INFO -- gdu-server: Calling make-grid action: checkConnectivity
 INFO -- gdu-server: Checking grid node connectivity
 INFO -- gdu-server: Checking connectivity of <ADMIN_NODE>
 INFO -- gdu-server: Executing command `test -e /etc/bycast-version.d/storage-grid-release` on <ADMIN_NODE>
 INFO -- gdu-server: Checking connectivity of <STORAEG_NODE>
 INFO -- gdu-server: Connectivity check for <STORAEG_NODE> timed out. Retrying one more time ...
ERROR -- gdu-server: execution expired (Timeout::Error)
ERROR -- gdu-server:     /usr/lib/ruby/2.5.0/socket.rb:64:in `connect'
ERROR -- gdu-server:     /usr/lib/ruby/2.5.0/socket.rb:64:in `connect_internal'
ERROR -- gdu-server:     /usr/lib/ruby/2.5.0/socket.rb:137:in `connect'
ERROR -- gdu-server: Unable to connect to <STORAEG_NODE>: execution expired
ERROR -- gdu-server: Failure occurred during Decommission

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