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How to configure email notifications on NetApp StorageGrid

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Category:
storagegrid-webscale
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sgrid
Last Updated:
5/13/2025, 10:58:27 AM

Applies to

StorageGRID Webscale

Description

  • This article describes the procedure to configure email notifications on NetApp StorageGrid.
  • By default, notifications are not sent. You must configure the StorageGRID Webscale to send notifications when alarms are raised.

Steps

  1. Configuring email server settings (Only the SMTP protocol is supported for the sending email.)
  2. Creating email templates (Optional)
  3. Creating mailing lists
  4. Configuring global email notifications

Procedure

 

  1. Configuring email server settings
    Perform the following steps:
    1. Select Configuration > Email Setup
    2. From the Email menu, select Server
    3. Add the following SMTP mail server settings:
       
      Item Description
      Mail Server IP address of the SMTP mail server. You can enter a host name rather than an IP address if you have previously configured DNS settings on the Admin Node.
      Port Port number to access the SMTP mail server
      Authentication Allows for the authentication of the SMTP mail server. By default, authentication is Off.
       
      Authentication Credentials Username and Password of the SMTP mail server. If Authentication is set to On, a username and password to access the SMTP mail server must be provided.
       
  1. Under From Address, enter a valid email address that the SMTP server will recognize as the sending email address.
    This is the official email address from which the alarm notification or AutoSupport message is sent.
  2. Optionally, send a test email to confirm that your SMTP mail server settings are correct.
  3. Click Apply Changes
  1. Creating email templates
    Perform the following steps:
    1. Select Configuration > Email Setup
    2. From the Email menu, select Templates
    3. Click Insert
       
      Item Description
      Template Name Unique name used to identify the template. Template names cannot be duplicated.
      Subject Prefix Optional. Prefix that will appear at the beginning of an email's subject line. Prefixes can be used to easily configure email filters and organize notifications.
       
      Header Optional. Header text that appears at the beginning of the email message body. Header text can be used to preface the content of the email message with information such as company name and address.
      Footer Optional. Footer text that appears at the end of the email message body. Footer text can be used to close the email message with reminder information such as a contact phone number or a link to a web site
  1. Click Apply Changes.
    A new template for notifications is added.

 

  1. Creating mailing lists on page
    Perform the following steps:
    1.  Select Configuration > Email Setup
    2. From the Email menu, select Lists
    3. Click Insert
       
      Item Description
      Group Name Unique name used to identify the mailing list. Mailing list names cannot be duplicated.
      Note: If you change the name of a mailing list, the change is not propagated to the other locations that use the mailing list name. You must manually update all configured notifications to use the new mailing list name
      Recipients Single email address, a previously configured mailing list, or a commadelineated list of email addresses and mailing lists to which notifications will be sent.
      Template Optionally, select an email template to add a unique header, footer, and subject line to notifications sent to all recipients of this mailing list.
  1. Click Apply Changes
 
  1. Configuring global email notifications
    Perform the following steps:
    1. Select Configuration > Notifications
    2. Click Edit (or Insert if this is not the first notification)
    3. Under E-mail List, add a mailing list
    4. Select one or more alarm severity levels and service states
       
      Notification Type
       
      Category Description
      Notice Severity Level An unusual condition exists that does not affect normal operation.
      Minor Severity Level An abnormal condition exists that could affect operation in the future.
      Major Severity Level An abnormal condition exists that is currently affecting operation.
      Critical Severity Level An abnormal condition exists that has stopped normal operation.
      Unknown Service State An unknown condition exists that has stopped normal service operation.
      Administratively Down Service State A condition whereby a service has been purposefully stopped.
  1. Click Apply Changes

Notifications will be sent to the mailing list when alarms with the selected alarm severity level or service state are triggered or changed.

Additional Information

N/A

 

 

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