Skip to main content
NetApp Knowledge Base

Commvault backups fail using default bucket consistency level

  1. Last updated
  2. Save as PDF
Views:
1,871
Visibility:
Public
Votes:
4
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID
  • Commvault
  • bucket consistency level (CL) with read-after-new-write

Issue

Various errors reported in Commvault logs such as:

  • The destination encountered an error while processing the data from the source.
  • SendRequest() - Error: Message: We encountered an internal error. Please try again.
  • [PIPELAYER ] Error in flushing the current buffer.
  • [Reader_5] Failed to write the data to the pipeline
  • [Reader_5] Cannot process data for the chunk.
  • [PIPELAYER ] Data Pipe Is Down
  • [Cloud] There is an internal error
  • Error occurred while processing chunk
  • Failed to Copy or verify Chunk

 

StorageGRID will report failing HEAD requests:

  • HTTP Status Code=500
  • Internal Server Error

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.