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Commvault backups fail using default bucket consistency level

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storagegrid
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Applies to

  • NetApp StorageGRID
  • Commvault
  • bucket consistency level (CL) with read-after-new-write

Issue

Various errors reported in Commvault logs such as:

  • The destination encountered an error while processing the data from the source.
  • SendRequest() - Error: Message: We encountered an internal error. Please try again.
  • [PIPELAYER ] Error in flushing the current buffer.
  • [Reader_5] Failed to write the data to the pipeline
  • [Reader_5] Cannot process data for the chunk.
  • [PIPELAYER ] Data Pipe Is Down
  • [Cloud] There is an internal error
  • Error occurred while processing chunk
  • Failed to Copy or verify Chunk

 

StorageGRID will report failing HEAD requests:

  • HTTP Status Code=500
  • Internal Server Error

 

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