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    • WFA nightly backup fails after new install and import backup
      https://kb.netapp.com/Legacy/OnCommand_Suite/WFA_nightly_backup_fails_after_new_install_and_import_backup
      2022-08-29 02:00:13,353 ERROR [org.jboss.as.ejb3.timer] (EJB default - 4) WFLYEJB0020: Error invoking timeout for timer: [id=ca87a10d-7284-4261-abbf-94e68137ad3a timedObjectId=wfa-0.5.upgraders-0.5.Re...2022-08-29 02:00:13,353 ERROR [org.jboss.as.ejb3.timer] (EJB default - 4) WFLYEJB0020: Error invoking timeout for timer: [id=ca87a10d-7284-4261-abbf-94e68137ad3a timedObjectId=wfa-0.5.upgraders-0.5.RegularBackupServiceImpl auto-timer?:false persistent?:false timerService=org.jboss.as.ejb3.timerservice.TimerServiceImpl@8534b8b initialExpiration=null intervalDuration(in milli sec)=0 nextExpiration=Tue Aug 30 02:00:00 CEST 2022 timerState=IN_TIMEOUT info=REGULAR_BACKUP_SERVICE]: javax.ejb.EJBExcep…
    • How to use the mNode support utility
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_use_the_mNode_support_utility
      Element Management Node (mNode) 11.3 and above This article describes how to use the mNode support utility to perform the following actions: addasset: Add one or more assets to inventory backup: Creat...Element Management Node (mNode) 11.3 and above This article describes how to use the mNode support utility to perform the following actions: addasset: Add one or more assets to inventory backup: Creates a backup JSON file of current assets This might be disruptive, contact NetApp support for assistance packageupload: let you upload an Element upgrade image to mNode HCC This is disruptive, contact NetApp support for assistance supportbundle: Gather mNode and docker support data
    • Unable to create backups of SQL with SnapCenter
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Unable_to_create_backups_of_SQL_with_SnapCenter
      Applies to SnapCenter (SC) Microsoft SQL Server (SQL) Issue SQL databases not available for backup Warning message: Not available for backup. DB is not on NetApp storage, auto-close is enabled or in r...Applies to SnapCenter (SC) Microsoft SQL Server (SQL) Issue SQL databases not available for backup Warning message: Not available for backup. DB is not on NetApp storage, auto-close is enabled or in recovery mode
    • Commvault backups fail using default bucket consistency level
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/Commvault_backups_fail_using_default_bucket_consistency_level
      bucket consistency level (CL) with read-after-new-write Various errors reported in Commvault logs such as: The destination encountered an error while processing the data from the source. SendRequest()...bucket consistency level (CL) with read-after-new-write Various errors reported in Commvault logs such as: The destination encountered an error while processing the data from the source. SendRequest() - Error: Message: We encountered an internal error. [PIPELAYER ] Error in flushing the current buffer. [Reader_5] Failed to write the data to the pipeline [Reader_5] Cannot process data for the chunk. [Cloud] There is an internal error Error occurred while processing chunk
    • OnCommand Insight or Data WareHouse backups fail due to a lack of space
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_or_Data_WareHouse_backups_fail_due_to_a_lack_of_space
      [E:\Program Files\SANscreen/mysql/bin/mysqldump.exe, --defaults-file=E:\Program Files\SANscreen\backup\db\..\.my.dump.cnf, -uroot, --port=3306, --add-drop-table, --single-transaction, --no-autocommit,...[E:\Program Files\SANscreen/mysql/bin/mysqldump.exe, --defaults-file=E:\Program Files\SANscreen\backup\db\..\.my.dump.cnf, -uroot, --port=3306, --add-drop-table, --single-transaction, --no-autocommit, --hex-blob, --result-file=E:\Program Files\SANscreen\wildfly\standalone\deployments\download.war\dwh_7.3.1_<site_name>_all_5717805541416235955.sql, --routines, --databases, dwh_capacity_staging, dwh_inventory_staging, dwh_management, dwh_capacity_efficiency, dwh_dimensions, dwh_performance_staging…
    • Changing backup policy for Cloud Backup Service does not apply to existing volumes
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/Changing_backup_policy_for_Cloud_Backup_Service_does_not_apply_to_existing_volumes
      Applies to Cloud Backup Service (CBS) Cloud Manager (CM) Cloud Volumes ONTAP (CVO) Issue You can change the backup policy in Cloud Manager UI using the backup setting option, but the new setting will ...Applies to Cloud Backup Service (CBS) Cloud Manager (CM) Cloud Volumes ONTAP (CVO) Issue You can change the backup policy in Cloud Manager UI using the backup setting option, but the new setting will only affect new volumes or existing volumes which are not backed up yet. The backup of already existing volumes will still show the old backup policy in CVO instead of the new policy
    • Cloud Volumes ONTAP backups to Cloud are failing
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Cloud_Volumes_ONTAP_backups_to_Cloud_are_failing
      Applies to Cloud Volumes ONTAP Backup to Cloud Space usage Issue As no space is used in the cloud bucket, it looks like the backups are failing The space seen in the volume overview is the space used ...Applies to Cloud Volumes ONTAP Backup to Cloud Space usage Issue As no space is used in the cloud bucket, it looks like the backups are failing The space seen in the volume overview is the space used by FabricPool tiering and not for backups The space used by backups is in a different bucket and is not reported
    • Commvault IntelliSnap backup fails because Commvault jobs are scheduled too close
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Commvault_IntelliSnap_backup_fails_because_Commvault_jobs_are_scheduled_too_close
      The snapvault backup job from Commvault fails with the following error: DataFabric Manager Backup Job id [<job-id>] did not complete successfully for Dataset id [<uuid>:app_type=AIQ_UM,type=storage_se...The snapvault backup job from Commvault fails with the following error: DataFabric Manager Backup Job id [<job-id>] did not complete successfully for Dataset id [<uuid>:app_type=AIQ_UM,type=storage_service_subscription,uuid=<uuid>], Source Copy [7]. DFM Job Status = [Failed to update SnapMirror relationship '<relationship name>'. Error: SnapMirror relationship is not in idle status (current status = 'TRANSFERRING')..].
    • OnCommand Insight Data Warehouse fails to connect to reporting server due to inadequate memory and CPU reservations
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_Data_Warehouse_fails_to_connect_to_reporting_server_due_to_inadequate_memory_and_CPU_reservations
      com.netapp.sanscreen.dwh.upgrade.UpgradeException: Failed to connect to reporting server, server might be down. Caused by: com.netapp.sanscreen.dwh.cognos.CognosClientException: Failed to connect to r...com.netapp.sanscreen.dwh.upgrade.UpgradeException: Failed to connect to reporting server, server might be down. Caused by: com.netapp.sanscreen.dwh.cognos.CognosClientException: Failed to connect to reporting server, server might be down. 1) DWH server was going to a freeze state for couple of days and when there is manual activity on server the server behaves normally.
    • Windows Active IQ Unified Manager does not complete the backup
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Windows_Active_IQ_Unified_Manager_does_not_complete_the_backup
      ActiveIQ Unified Manager (UM) 9.7P1 The UM backup generates empty SQL files From task manager you see that mysqldump completes without issues The failure occurs during the 7zip operation At first the ...ActiveIQ Unified Manager (UM) 9.7P1 The UM backup generates empty SQL files From task manager you see that mysqldump completes without issues The failure occurs during the 7zip operation At first the 7zip seems to work as expected, but at the very end the CPU spikes to 100% and the operation fails Program '7z.exe' failed to run: Exception of type 'System.OutOfMemoryException' was thrown.At E:\Program Files\NetApp\o Open ERROR: Can not open the file as [7z] archive
    • Unable to perform Cohesity NDMP backup from ONTAP System Manager
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Unable_to_perform_Cohesity_NDMP_backup_from_ONTAP_System_Manager
      Applies to ONTAP 9 CIFS NDMP Cohesity Issue Login attempts to Cohesity are failing from ONTAP System Manager EMS log shows Mapping NETLOGON error c0000022 to NT_STATUS_NO_LOGON_SERVERS