StorageGRID upgrade stuck at stage Applying Patches
Applies to
- NetApp StorageGRID
- Bare-Metal based nodes
Issue
When upgrading StorageGRID, the StorageGRID upgrade page shows "
Applying Patches" for a long period of time.The node shows optimal in StorageGRID, with all services running and no issues. However, the upgrade does not continue.
From
upgrade.log:E, [2023-07-28T04:37:56.697693 #31621] ERROR -- : Unable to send status message apply-approvalE, [2023-07-28T04:37:56.697732 #31621] ERROR -- : Error sending sending status message: Unable to send upgrade progress: admin_hostname file /var/local/install/upgrade-service/admin_hostname not found
(RuntimeError)
E, [2023-07-28T04:37:56.697780 #31621] ERROR -- : /var/local/install/upgrade-service/lib/upgrade/helpers.rb:654:in `send_status_update'
E, [2023-07-28T04:37:56.697915 #31621] ERROR -- : /var/local/install/upgrade-service/lib/upgrade/service.rb:333:in `block in wait_for_apply_permission!'
E, [2023-07-28T04:37:56.697932 #31621] ERROR -- : /var/local/install/upgrade-service/lib/upgrade/service.rb:320:in `loop'
I, [2023-07-28T04:37:56.698050 #31621] INFO -- : Sending primary Admin Node request: POST https://SG1000-01-SMG:9999/mgmt-api-cert-auth/upgrade-private/nodes/012cf6e5-8af9-40fe-abd8-913df2e3246d/start-upgrade
I, [2023-07-28T04:37:56.709145 #31621] INFO -- : Response from primary Admin Node: false
I, [2023-07-28T04:38:56.709354 #31621] INFO -- : Waiting for permission to apply the upgrade.
I, [2023-07-28T04:38:56.709511 #31621] INFO -- : Sending progress update: apply-approval nil
I, [2023-07-28T04:38:56.709568 #31621] INFO -- : Executing command `/var/local/install/upgrade-service/send-upgrade-progress.sh apply-approval 2>&1` on localhost
E, [2023-07-28T04:38:56.713930 #31621] ERROR -- : Failed to execute sh command with '/var/local/install/upgrade-service/send-upgrade-progress.sh apply-approval 2>&1' on localhost - 1, Unable to send upgrade progress: admin_hostname file /var/local/install/upgrade-service/admin_hostname not found