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StorageGRID site decomission hung at generating grid configuration

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Applies to

  • NetApp StorageGrid 11.4 and later

Issue

  • Decommision process hung in stage below:
decomm error.png
  • The following message appears in /var/local/log/decomission-shutdown.log 

RSM queue is empty. Removing node from cluster
Successfully removed this node from the RSM cluster
Waiting for RSM service (pid 9912) to shut down ...
RSM has shut down

  • The following message appears in /var/local/log/decommission.d-rsm.log

This is a site decommission procedure. Checking RSM queue for remaining items …
RSM queue is empty. Removing node from cluster
DELETE to RSM service returned curl: (22) The requested URL returned error: 500 Internal Server Error
500. Retrying in 10s

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