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StorageGRID hotfix upgrade fails with mysql database not starting

  1. Last updated
    May 16, 2025
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Category:
storagegrid
Specialty:
sgrid
Last Updated:
5/16/2025, 8:27:08 AM

Applies to

NetApp StorageGRID

Issue

When trying to perform a hotfix upgrade on a Storage node, the hotfix fails. After restarting services, the mysql database does not start.

From /var/local/log/mysql.err:

ERROR] mysqld: Can't create/write to file '/var/local/tmp/ibHcWKv5' (Errcode: 13 "Permission denied")
2025-04-17 12:14:07 0 [ERROR] InnoDB: Unable to create temporary file; errno: 13
2025-04-17 12:14:07 0 [ERROR] InnoDB: Plugin initialization aborted with error Generic error
2025-04-17 12:14:07 0 [Note] InnoDB: Starting shutdown...
2025-04-17 12:14:07 0 [ERROR] Plugin 'InnoDB' init function returned error.
2025-04-17 12:14:07 0 [ERROR] Plugin 'InnoDB' registration as a STORAGE ENGINE failed.
2025-04-17 12:14:07 0 [Note] Plugin 'FEEDBACK' is disabled.
2025-04-17 12:14:07 0 [ERROR] Unknown/unsupported storage engine: InnoDB
2025-04-17 12:14:07 0 [ERROR] Aborting

250417 12:14:07 mysqld_safe mysqld from pid file /var/run/mysqld/mysqld.pid ended

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