Skip to main content
NetApp Knowledge Base

StorageGRID error "An unknown GDU server error occurred"

Last Updated:

Applies to

StorageGRID SG1000


  •  Migrating a VMware primary admin node to a SG1000 fails in graphical interface

An unknown GDU server error occured

  • Install.log under /var/local/log directory

[2021-04-01T08:06:52+00:00 INSG] Starting services
[2021-04-01T08:06:52+00:00 INSG] starting mgmt-api ... mgmt-api not initialized. Starting service

[2021-04-01T08:06:55+00:00 INSG] starting gdu-server ... gdu-server not initialized. Starting service
[2021-04-01T08:06:56+00:00 INSG] done
[2021-04-01T08:06:57+00:00 INSG] Starting Apache httpd web server: apache2.
[2021-04-01T08:06:58+00:00 INSG] starting nginx-gw ... nginx-gw not initialized. Starting service
[2021-04-01T08:07:01+00:00 INSG] done
[2021-04-01T08:07:01+00:00 INSG] Grid Manager has been started.
[2021-04-01T08:07:01+00:00 INSG] Please direct your browser to http://<IP.address>
[2021-04-01T08:07:01+00:00 INSG] Waiting for configuration information

  • netstat -rn does not show a route to access IP of the admin node


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.