StorageGRID container Node Unexpected Shutdown Due to SIGTERM

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Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: sgrid

Last Updated:

Applies to

NetApp StorageGRID 11.8.0.12 and later
Ubuntu Server-based StorageGRID deployments

Issue

The StorageGRID node unexpectedly went down and unavailable for several hours.
Below events can be seen in the logs :
====== Install.log ======

install/install.log:[2026-03-10T06:03:23+00:00 INSG] Received SIGTERM; attempting to stop StorageGRID services
install/install.log-[2026-03-10T06:03:23+00:00 INSG]
install/install.log-[2026-03-10T06:03:23+00:00 INSG] *************************
install/install.log:[2026-03-10T06:03:23+00:00 INSG] *** Stopping Services ***
install/install.log-[2026-03-10T06:03:23+00:00 INSG] *************************
install/install.log-[2026-03-10T06:03:23+00:00 INSG]
install/install.log-[2026-03-10T06:03:23+00:00 INSG] [root@node01:/root] >>> rm -f /var/local/no-reboot-triggered
install/install.log:[2026-03-10T06:03:23+00:00 INSG] [root@node01:/root] >>> ruby /usr/local/lib/site_ruby/bycast/servermanager/stopall.rb --verbose --timeout=720
install/install.log-[2026-03-10T06:03:23+00:00 INSG] remove all error states
install/install.log-[2026-03-10T06:03:23+00:00 INSG] Sent request to add storagegrid_administratively_down metric.
install/install.log:[2026-03-10T06:03:26+00:00 INSG] stopping all services

==== Server-manager.log===

2026-03-10 06:03:23 +0000 | servermanager | stopping all services, initiated by /usr/local/lib/site_ruby/bycast/servermanager/stopall.rb
2026-03-10 06:03:26 +0000 | alertmanager | alertmanager ended

2026-03-10 14:01:50 +0000 | persistence | starting persistence-daemon
2026-03-10 14:01:51 +0000 | servermanager | starting all services, initiated by /usr/local/lib/site_ruby/bycast/servermanager/startall.rb
2026-03-10 14:01:55 +0000 | miscd | starting miscd-daemon
2026-03-10 14:02:00 +0000 | net-monitor | starting net-monitor

======Persistence.log====

[2026-03-10T06:03:30.939] MainThread - INFO -- Caught signal 15
[2026-03-10T06:03:30.939] MainThread - INFO -- Shutdown requested; starting final pass
[2026-03-10T06:03:30.943] MainThread - INFO -- Cleaning up thread_pool
[2026-03-10T06:03:30.943] MainThread - INFO -- Done cleaning up thread_pool
[2026-03-10T06:03:30.943] MainThread - INFO -- No dirty data to save. Exiting immediately.
[2026-03-10T06:03:30.943] MainThread - INFO -- Shutting down logging and exiting normally.
[2026-03-10T06:03:45.764] MainThread - INFO -- Processing config file /etc/storagegrid-persistence.d/certs.conf

==--Netlink_monitor.log====

[2026-03-10T06:03:39.043] NetlinkMon - INFO -- NETLINK event: ({'header': {'length': 28, 'type': 2, 'flags': 0, 'sequence_number': 0, 'pid': 0, 'error': NetlinkError(104, 'Connection reset by peer'), 'errmsg': {'header': {'length': 0, 'type': 0, 'flags': 0, 'sequence_number': 0, 'pid': 0}}, 'target': 'localhost', 'stats': Stats(qsize=0, delta=0, delay=0)}, 'event': 'NLMSG_ERROR'},)