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StorageGRID compute serial number not sending AutoSupport

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storagegrid-webscale
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sgrid
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Applies to

  • NetApp StorageGRID 
  • SG100, SG1000, SG110, and SG1100 
  • SG6100-CN, SG6000-CN, SGF6024 and SGF6112

Issue

  • AutoSupports not sending for StorageGRID appliances against compute serial number. 
  • NetApp support site may show ASUPs are not enabled when opening a case against the compute serial number.

 

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