StorageGRID MTU size change via change-ip tool caused node reboot

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Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: sgrid

Last Updated:

Applies to

NetApp StorageGRD 11.7 .x
NetApp StorageGRID Appliances

Issue

Change of MTU size from 1500 to 9000 via change-ip tool caused unexpected reboot of storage node :

change-ip log shows:

Updating network configuration on <nodename>... FAILED.

ERROR: Net::ReadTimeout

Enter a to abort, c to continue, r to retry, f to fake success [a/c/r/f]> r

Updating network configuration on <nodename>... FAILED.

ERROR: Failed to open TCP connection to 10.x.x.x:9999 (No route to host - connect(2) for "10.x.x.x" port 9999)

From Support bundle base-os-logs/run/mount-tmp/pge-actv-root/var/log/storagegrid_crash_dmesg.DATE.log.gz:

[8752501.947268] bond0: (slave hic2): link status down for interface, disabling it in 200 ms [8752501.955409] bond0: (slave hic3): link status up, enabling it in 200 ms [8752501.959241] [qede_unload:3731(hic2)]Link is down [8752501.967273] bond0: (slave hic2): link status down for interface, disabling it in 200 ms [8752501.975420] bond0: (slave hic3): link status up, enabling it in 200 ms [8752501.987321] divide error: 0000 [#1] SMP NOPTI [8752501.991834] CPU: 5 PID: 0 Comm: swapper/5 Kdump: loaded Tainted: G OE 5.10.0-21-amd64 #1 Debian 5.10.162-1+ntap7 [8752502.003339] Hardware name: Default string Default string/Default string, BIOS 1.04.0 08/08/2018 [8752502.012176] RIP: 0010:qede_start_xmit+0x3e3/0xef0 [qede] [8752502.017631] Code: a3 c7 9b c0 48 83 f8 ff 0f 84 b0 01 00 00 49 89 45 00 8b 43 38 41 83 c4 01 80 44 24 08 01 66 41 89 45 08 e9 72 ff ff ff 31 d2 <41> f7 f0 31 d2 01 c6 89 c8 41 f7 f0 29 c6 e9 09 fd ff ff 41 80 4e [8752502.036479] RSP: 0018:ffffbed2c0218880 EFLAGS: 00010246 [8752502.041848] RAX: 0000000000000000 RBX: ffff9d7181d20780 RCX: 0000000000000000 [8752502.049118] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000 [8752502.056386] RBP: ffff9d7f7dfc7500 R08: 0000000000000000 R09: 0000000000010000 [8752502.063653] R10: 00000000000000ce R11: 0000000000000000 R12: 0000000000000000 [8752502.070921] R13: 0000000000000000 R14: ffff9d7f7dfc7500 R15: ffff9d7112a86000 [8752502.078190] FS: 0000000000000000(0000) GS:ffff9d807df40000(0000) knlGS:0000000000000000 [8752502.086410] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [8752502.092294] CR2: 00007f5ba35eb610 CR3: 000000043d330004 CR4: 00000000003706e0 [8752502.099562] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000 [8752502.106831] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400 [8752502.114100] Call Trace: