Skip to main content
NetApp Knowledge Base

SGF6112 node fails to start up

  1. Last updated
  2. Save as PDF
Views:
10
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID OS 11.80 or later
  • NetApp StorageGRID Appliance Model SGF6112

Issue

  • The affected storage node cannot start the StorageGRID service and is in a pre-GRID environment (PGE) state.
  • The top page of the PGE displays a message instructing to contact technical support.
  • The attention lamp (amber color) on the SGF6112 node repeatedly turns on and off.
  • When attempting to log in to the BMC for investigation, login is not possible while the amber LED is on.
  • When the lamp is off, it is temporarily possible to log in and the browser tab displays Quanta Cloud, but it soon becomes unusable.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.