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Gateway node cache-svc fails after StorageGRID 12 upgrade

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storagegrid
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Applies to

  • NetApp StorageGRID
  • StorageGRID version 12.0.0

Issue

  • After upgrading to StorageGRID 12.0.0, cache-svc service fails to start on gateway nodes
  • Services stopped on gateway nodes
  • Error message in logs: “memory allocation failure: 4503599627370624 bytes”
  • Unable to start cache-svc service manually

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