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HIC port remains "down" or "unsupported" on Grid Manager after StorageGRID upgrade

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Applies to

StorageGRID 11.9.07 and later

Issue

  • HIC port remains down or unsupported on Grid Manager after StorageGRID upgrade
  • Active alert shows: Services appliance link down on network port
  • The port is UP in CLI:

# ip-statistics link show

hic4:<BROADCAST,MULTICAST,SLAVE,UP,LOWER_UP> mtu 1500 qdisc mq master bond0 state UP

  • Received packets graphic on affected ports remains flat showing no incoming traffic

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