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Error Response of Status 404 observed on StorageGRID logs or graphs

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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID

Issue

  • Error Response of Status 404 seen on the Traffic Classification Policy graphs:
    • Select Configuration > Network Settings > Traffic Classification
    • Select the policy you want to view metrics for
    • Click Metrics

traffic_metrics.png

  • Within the StorageGRID Dashboard > Performance tab, the Load balancer error rate graph shows a high number of 404 errors.

LB_error rate.png

  • The error below may be observed in /var/local/bycast.log:
    STORAGENODE0001-01/2025-01-30_0717-1117/grid/bycast.log:Jan 30 07:18:14 STORAGENODE0001-01 ADE: |12389944 4099857490 S3RQ ID 2025-01-30T07:18:14.861230| NOTICE 0140 34933ce9e864be4e S3RQ: S3 error response: RequestId=1738221311527033, TraceId=34933ce9e864be4e, Resource=/bucket003/01JHS3XXXXXXXXJF4S9C7MKM/deletion-mark.json, HTTP Method=GET, HTTP Status Code=404, X-Forwarded-For: '', ErrorMsg=NoSuchKey, ErrorType=Client, CustomErrorMessage={None}, Details={Object to retrieve doesn't exist}

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