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StorageGRID one node having multiple network ports down

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Category:
storagegrid
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sgrid
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Applies to

NetApp StorageGRID Appliance SG5700

Issue

  • Multiple network ports down after maintenance procedure

clipboard_ec1b1b65cb46f88aaaba2bbda3c4fe37c.png

  • Ports are not in Running state
    • Working port - hic1: flags=6211<UP,BROADCAST,RUNNING,SLAVE,MULTICAST>  mtu 1500
    • Non-working port - hic2: flags=6147<UP,BROADCAST,SLAVE,MULTICAST>  mtu 1500 <<<<<< Not Running
  • Reseat / cleaning/ replacing of the SFP and cable from compute controller to switch does not bring the ports up.

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