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StorageGRID on Bare metal node shows Down/Unknown after HW firmware upgrade

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Applies to

StorageGRID on bare metal hosts.

Issue

After a hardware firmware upgrade, a StorageGRID node displays a  "down/unknown" status. Attempting to bring the container back online results in an error: 

[root@NXXXXX ~]# storagegrid node status  
Name               Config-State    Run-State  
dc1-sn1            Configured      Error  

[root@NXXXXX ~]# storagegrid node enter  
Skipping non-running node dc1-sn1  

[root@NXXXXX ~]#tail -10 /var/log/storagegrid /nodes/dc1-sn1.log
[2025-03-20T18:17:15.647419]    INFO -- Command docker inspect --format {{.State.Pid}} storagegrid-dc1-sn1 started, pid 3728
[2025-03-20T18:17:15.666819]    INFO -- Command docker inspect --format {{.State.Pid}} storagegrid-dc1-sn1 exited with code 0
[2025-03-20T18:17:15.667178]   ERROR -- Timeout waiting for container to start
[2025-03-20T18:17:15.667212]   ERROR -- Terminating node service

 

 

 

 

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