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StorageGRID Load Balancer Error Rate dashboard constantly reports 403 errors

  1. Last updated
    May 16, 2025
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Category:
storagegrid
Specialty:
sgrid
Last Updated:
5/16/2025, 7:16:59 AM

Applies to

NetApp StorageGRID

Issue

StorageGRID Load Balancer Error Rate dashboard constantly reports 403 errors:
clipboard_ec6c5de099a5a39ecaa07a6d8e7dcfd52.png
 
nginx access.log reports:
[2025-05-06T04:53:14+00:00] <ip> 403 1350 265 0.032 "6c707ca8-857b-4d21-a766-060a74403c73" "GET /metrics/api/v1/query?query=storagegrid_private_load_balancer_storage_request_count HTTP/1.1" "<nodename>" "Harvest/24.11.1" "-"
 
nms.log on Primary Admin reports:
May  7 11:59:15 <nodename> NMS: |2025-05-07T11:59:15.691| WARN    User (name, id) = (user/netapp-harvest, 39429b18-b710-4204-9e27-64e69d641f59) does not have the following permission(s): metricsQuery

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