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Node cannot forward logs to the external syslog server

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Category:
storagegrid
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sgrid
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Applies to

StorageGRID

Issue

  • An Alert is seen within Grid Manager - Logs are being added to the on-disk queue - Node cannot forward logs to the external syslog server and the on-disk queue is filling up.
  • Syslog is setup correctly using documentation - Configure audit messages and external syslog server
  • Communication/ping is possible between from the Grid to the Syslog server, but attempts to access the specified Syslog port results in:
    • A TCP or TLS connection to the syslog server was refused
  • These messages can be seen in the /miscd/miscd.log or miscd.latest.log
    • syslMon -    INFO -- Checking 'cannot connect to <syslog server>:<syslog port>: Connection refused
    • syslMon -    INFO -- Detected 'p_connection_refused'
    • syslMon -    INFO -- Setting forwarding error for remoteSyslogServerA
    • syslMon -    INFO -- Updating connection state for remoteSyslogServerA
  • The below messages can be seen with netcat or other attempts to access that port from nodes within the Grid:
    • -> nc -zv <syslog server> <syslog port>
    • nc: connect to <syslog server> (<syslog server ip>) port <syslog port> (tcp) failed: Connection refused

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