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SnapCenter fails to delete RDM clones

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Applies to

  • SnapCenter Server (SC) 
  • SnapCenter Plug-in for Microsoft Windows Server (SCW)
  • SnapCenter Plug-in for VMware vSphere (SCV) 
  • RDM disks
  • Fiber Channel (FC)

Issue

SC unable to delete RDM clones with the error seen in the SCW log in the delete clone job:

DEBUG SCW_1743052 PID=[4320] TID=[36] ++FileSystemManager::LockAndDismountVolume
ERROR SCW_1743052 PID=[4320] TID=[36] 
Message    : CreateFile (open volume) failed
DEBUG SCW_1743052 PID=[4320] TID=[36] ++VMWareRDMProvisioningStrategy::DeleteVirtualDiskLocally
DEBUG SCW_1743052 PID=[4320] TID=[36] ++VMWareHelper::DeleteRawDeviceMapping
Message    : Failed to delete virtual disk: Object reference not set to an instance of an object.
StackTrace :    at VirtualizationAPI.CVirtualServer.UnmapVirtualDisk(String strLunSerialNo, Boolean bOwner, Boolean bEsxIscsi)
   at SnapDrive.Nsf.Core.VMWareHelper.DeleteRawDeviceMapping(String strLunSerialNo, Boolean bOwner, Boolean bIsEsxISCSI)

 

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