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SnapCenter Server registration fails with BlueXP

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bluexp
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Applies to

  • SnapCenter Server 4.9P2 (SC)
  • BlueXP

Issue

When trying to register SC within BlueXP UI, (for BlueXP to be able to replicate the volumes and apps from the OnPrem SC to the BlueXP cloud), the following error is seen:

Failed to register SnapCenter server.Http failure response for https://snapcenter.cloudmanager.cloud.netapp.com/api/hybrid-app/snapcenter: 0 unknown error

SnapCenterServer_Registration_in_BlueXP.jpg

From the BlueXP connector logs, another error is seen:

"err":"Failed to retrieve access token for Client ID `ABC` from BlueXP: {\"error\":\"access_denied\",\"error_description\":\"Unauthorized\"}","level":"error","msg":"Validate if the Client ID matches with the BlueXP service account's Client ID and contact NetApp support.

 

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