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SnapCenter Oracle clone fails with: PLAT-00023: chown 54321.54321 on NFS

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Applies to

  • SnapCenter Plug-in for Oracle (SCO) 4.4 and higher
  • Redhat Enterprise Linux (RHEL) 7.x

Issue

Repeating the same SCO clone fails with the following error:

PL-SCO-30000: Cloning of database with SID <NEWSID> failed with error:
PLAT-00023: chown 54321.54321 /u01/<oradata>/<SID>/sysaux01.dbf failed: No such file or directory (errno: 2)
 
  • The "oradata" mount can be either NFS, or an LVM with ext4 or XFS (which normally supports these type of chown values).
  • This only happens if that mount path has been used before, and was part of /etc/fstab before deleting the clone from the UI in SC up to 4.6P1.

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