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SnapCenter Plug-In for Exchange backup fails when Data Ontap Hardware Provider username password is changed/modified

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Applies to

  • SnapCenter Server
  • SnapCenter Plug-In for Microsoft Exchange (SCE)

Issue

SCE backups fail with the error VSS_E_PROVIDER_VETO

Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.

SCE Backups fail with the following error message 

04:00:26.2559859-04:00 Error SCE PID=[2412] TID=[7980] Operation failed [Error code: -2147212538]
04:00:26.2559859-04:00 Verbose SCE PID=[2412] TID=[7980] --VSSRequestor::LoopWait
04:00:26.2759880-04:00 Error SCE PID=[2412] TID=[7980] Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]
04:00:26.2969885-04:00 Verbose SCE PID=[2412] TID=[7980] --VSSRequestor::CreateVssSnapshot
04:00:26.2969885-04:00 Error SCE PID=[2412] TID=[7980] Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]
04:00:26.2969885-04:00 Verbose SCE PID=[2412] TID=[7980] --VSSRequestor::Backup
04:00:26.2979890-04:00 Verbose SCE PID=[2412] TID=[7980] sceBackupInfoList.Count = 0
04:00:26.2979890-04:00 Verbose SCE PID=[2412] TID=[7980] Releasing backup lock
04:00:26.2989932-04:00 Error SCE PID=[2412] TID=[7980] Failed to create VSS snapshot [Error Code: -21

 

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