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Slow SnapCenter Exchange Backup

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Exchange (SCE)

Issue

  • SnapCenter exchange backups take hours to complete.
  • Windows applications event logs report events ID 118 and 508 related to storage performance.
Event ID 508-  Information Store -: A request to write to the file "E:\xxxx" succeeded, but took an abnormally long time (10 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Event ID 118 - the copy of database 'DB0xx' on this server appears to be experiencing performance issues, possibly as a result of storage failure. Consult the event log on the server for other storage and "ExchangeStoreDb" events for more specific information about the failure. Recovery was not attempted.

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