SCV fails to load the dashboard with the message "no healthy upstream"

Applies to

• SnapCenter Plug-in for VMware vSphere (SCV)
• ONTAP Tools for VMware vSphere (OTV)

Issue

Fails to load the SCV dasboard with message no healthy upstream

 SCV:

https://192.168.0.10:8080/scv/plugin.json in vCenter vcenter_name, for object vCenter (9b784162-a0e2-4128-9502-eb24c271edcf) with servers [url = https://192.168.0.10:8080/scv/plugin.json,type = MANIFEST_SERVER,thumbprint = 61:bb:17:de:c8:1e:d1:c3:76:a3:d5:69:5a:59:b9:78:7f:a9:de:92,certificate = null]. 
 
[INFO ] http-nio-5090-exec-153       70040012 101208 200077 com.vmware.vise.mvc.controllers.PluginServiceController           Fetching session for remote plugin with ref com.netapp.scv.client:4.9.0.6245912:-1032673542 
[2023-12-11T13:21:37.254+05:30] [ERROR] ata-notifications-worker-376  com.vmware.vise.mvc.notifications.UpdateNotificationProvider      Could not get extension info:  com.vmware.vapi.std.errors.Error: Error (com.vmware.vapi.std.errors.error) => {
    messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
    id = com.vmware.vcenter.vlcm.depotmanager.repository_not_reachable.error,
    defaultMessage = Configured repository is not accessible due to network connectivity or incorrect URL.,
    args = [],
    params = <null>,
    localized = Configured repository is not accessible due to network connectivity or incorrect URL.
}, LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
    id = com.vmware.vcenter.vlcm.depotmanager.repository_not_reachable.resolution,
    defaultMessage = Verify the repository settings.,
    args = [],
    params = <null>,
    localized = Verify the repository settings.
}],
    data = <null>,
    errorType = ERROR
}
 
 

ONTAP tools for VMware vSphere:

[ERROR] http-nio-5090-exec-209       70052860 101158 200075 com.vmware.vise.mvc.controllers.PluginServiceController           Plugin Server dynamic uri endpoint 'https://vcenter_name/plugins/com.netapp.vsch5~9.12.0.34780~-244424531/192.168.0.10-8443//rest/services/vcenter-extensions/vm/actions' returned an error: no healthy upstream 
[2023-12-11T19:20:12.871+05:30] [ERROR] ata-notifications-worker-389  com.vmware.vise.mvc.notifications.UpdateNotificationProvider      Could not get extension info:  com.vmware.vapi.std.errors.Error: Error (com.vmware.vapi.std.errors.error) => {
    messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
    id = com.vmware.vcenter.vlcm.depotmanager.repository_not_reachable.error,
    defaultMessage = Configured repository is not accessible due to network connectivity or incorrect URL.,
    args = [],
    params = <null>,
    localized = Configured repository is not accessible due to network connectivity or incorrect URL.
}, LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
    id = com.vmware.vcenter.vlcm.depotmanager.repository_not_reachable.resolution,
    defaultMessage = Verify the repository settings.,
    args = [],
    params = <null>,
    localized = Verify the repository settings.
}],
    data = <null>,
    errorType = ERROR
}