Skip to main content
NetApp Knowledge Base

SCSQL-VDI Timeout error-Freeze database(s) status as Failed

  1. Last updated
  2. Save as PDF
Views:
609
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 4.6 - 4.8

Issue

Unable to quiesce the databases in the default 10 minutes.

Windows Application Event Logs:

10/23/2021         16:38:57              574        Information        sqlserver.domain.com               MSSQL$SNG       846        A time-out occurred while waiting for buffer latch -- type 2, bp 00000297E6ED6F00, page 3:90, stat 0xb, database id: 6, allocation unit Id: 72057597033709568, task 0x000001AEDCE28CA8 : 0, waittime 300 seconds, flags 0x1a, owning task 0x000001AEDFB07C28. Not continuing to wait.
 
 
<installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log:

2021-10-23T16:33:00.7566764-07:00 DEBUG SnapManagerWeb_159537 PID=[2676] TID=[36] Updating the job (159537) task (Freeze database(s)) status as Running
2021-10-23T16:33:00.7566764-07:00 INFO  SnapManagerWeb_159537 PID=[2676] TID=[36] Enter UpdateJobStatus
2021-10-23T16:33:00.7566764-07:00 INFO  SnapManagerWeb_159537 PID=[2676] TID=[36] Exit UpdateJobStatus
2021-10-23T16:33:00.7566764-07:00 INFO  SnapManagerWeb_159537 PID=[2676] TID=[36] Exit JobManagerProvider: UpdateJobStatus
 

2021-10-23T16:43:07.3420664-07:00 INFO  SnapManagerWeb_159537 PID=[2676] TID=[17] Enter JobManagerProvider: UpdateJobStatus
2021-10-23T16:43:07.3576903-07:00 DEBUG SnapManagerWeb_159537 PID=[2676] TID=[17] Updating the job (159537) task (Freeze database(s)) status as Failed
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.