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SCE can't backup databases due to "Exchange Database is not on NetApp storage or in an invalid state" error

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Applies to

  • SnapCenter Server (SC) 
  • SnapCenter Plug-in for Microsoft Exchange Server (SCE) 

Issue

SCE can't backup Exchange databases due to the following error:
 
 
Status: Failed
Error:
Failed on '<EXCHANGE HOST>':
Activity 'Discovering Exchange Resources'failed with error: Exchange Database (<DATABASE NAME 1>, <DATABASE NAME 2>) is not on NetApp storage or in an invalid state.
Activity 'Registering invalid databases' failed with error: Unable to find any healthy resource on NetApp storage.
Activity 'Starting Exchange Backup' failed with error: The following activities failed:Discovering Exchange Resources,Registering invalid databases,Grouping Resources. Please check the activities for detailed error message.
 
Failed or non NetApp objects:
Exchange Database - <DATABASE NAME 1>
Exchange Database - <DATABASE NAME 2>
No successfully backed up objects.

 

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