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SCE backups fail with error: Failed to create VSS snapshot Error Code: -2147212538 VSS E PROVIDER VETO

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snapcenter
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Applies to

  • SnapCenter server 6.1P1
  • SnapCenter plugin for Exchange 6.1P1
  • ONTAP Multi-admin verification

Issue

SCE backups fail with error: Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]

Job's SCE log entries:

ERROR SCE_2603029 PID=[2928] TID=[133] Message    : Operation failed [Error code: -2147212538]

DEBUG SCE_2603029 PID=[2928] TID=[133] --VSSRequestor::LoopWait
ERROR SCE_2603029 PID=[2928] TID=[133] Message    : Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]

DEBUG SCE_2603029 PID=[2928] TID=[133] --VSSRequestor::CreateVssSnapshot
ERROR SCE_2603029 PID=[2928] TID=[133] Message    : Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO]

DEBUG SCE_2603029 PID=[2928] TID=[133] --VSSRequestor::Backup
DEBUG SCE_2603029 PID=[2928] TID=[133] sceBackupInfoList.Count = 0
DEBUG SCE_2603029 PID=[2928] TID=[133] Releasing backup lock
ERROR SCE_2603029 PID=[2928] TID=[133] Failed to create VSS snapshot [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] [Error Code: -2147212538] [VSS_E_PROVIDER_VETO] Possible solution: Please check if there is adequete space available on the LUNs.

SCWDebug log:

DEBUG NetApp.Ontapi.NaServer PID=[16920] TID=[Pipeline Execution Thread] <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='am-vfileri-01'><lun-destroy>
  <force>true</force>
  <path>/vol/exch_am_pref1_002_edb_vol01/0d297534-e93a-4555-b97a-b111f4f79191.aux</path>
</lun-destroy></netapp>

DEBUG NetApp.Ontapi.NaServer PID=[16920] TID=[Pipeline Execution Thread] <results reason="This operation requires multi-admin verification. To create a verification request use &quot;security multi-admin-verify request create&quot;. " status="failed" errno="13001"/>
ERROR DataONTAP.C.PowerShell.SDK.NcControllerCmdlet PID=[16920] TID=[Pipeline Execution Thread] API exception
NetApp.Ontapi.ErrnoException+EAPIERROR: This operation requires multi-admin verification. To create a verification request use "security multi-admin-verify request create". 
   at NetApp.Ontapi.NaApi`1.Invoke(INaServer server)
   at DataONTAP.C.PowerShell.SDK.Cmdlets.Lun.RemoveNcLun.ProcessRecord(NcController controller)
DEBUG SCW PID=[16920] TID=[56] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: This operation requires multi-admin verification. To create a verification request use "security multi-admin-verify request create". 
DEBUG SCW PID=[16920] TID=[56] No retry condition match found or max retry reached. Throwing error The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: This operation requires multi-admin verification. To create a verification request use "security multi-admin-verify request create". 
DEBUG SCW PID=[16920] TID=[56] --PSHelper::RunCommand
ERROR SCW PID=[16920] TID=[56] Message    : Failed to delete the LUN.
 This operation requires multi-admin verification. To create a verification request use "security multi-admin-verify request create". 

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