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SAP ASE (Sybase) backups fail with quiesce errors after ASE 16.0 update to PL06

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Applies to

  • SnapCenter Server (SC) 6.0
  • SnapCenter Plug-in for SAP ASE (Sybase)
  • SAP ASE 16.0 PL06
  • Sybase Perl Module (SYBASE.PM)

Issue

  • After updating ASE 16 to PL06, SnapCenter SAP ASE (Sybase) backups start failing with quiesce and unquiesce errors.
  • The following errors are seen:
SnapCenter UI:
  • Quiesce

SCC-00164: Application quiesce for the plug-in [SYBASE] failed with exit code [1] and with error : Process 78 successfully executed QUIESCE DATABASE with HOLD option for tag tagname_PIT. Processes trying to issue an I/O operation on the quiesced database(s) will be suspended until the user executes a QUIESCE DATABASE command with the RELEASE option.

  • Unquesice
SCC-00161: Application unquiesce for the plug-in [SYBASE] failed with exit code [1] and error : Msg 2222, Level 16, State 1: Server 'PIT', Line 1: QUIESCE DATABASE with RELEASE option failed. No agent process with tag name tagname_master exists or it is being released by another process.
 
 
SYBASE_<JobID>_<Date_Time>.log:
  • Quiesce

ERROR  [pool-7-thread-4] 270 com.netapp.plugincreator.workflow.Task -(<Date_Time>) [syb-00013] SYBASE:RUN_CMD: Process 78 successfully executed QUIESCE DATABASE with HOLD option for tag tagname_PIT. 
ERROR  [pool-7-thread-4] 270 com.netapp.plugincreator.workflow.Task -(<Date_Time>) Processes trying to issue an I/O operation on the quiesced database(s) will be suspended until the user executes a QUIESCE DATABASE command with the RELEASE option. 
INFO  [pool-7-thread-4] 274 com.netapp.plugincreator.workflow.Task -(<Date_Time>) SYBASE:QUIESCE: Quiescing database PIT failed 
ERROR  [pool-7-thread-4] 270 com.netapp.plugincreator.workflow.Task -(<Date_Time>) [syb-00004] SYBASE:QUIESCE: Quiescing databases failed 
ERROR  [pool-7-thread-4] 118 com.netapp.plugincreator.workflow.task.Quiesce -SCC-00164: Application quiesce for the plug-in [SYBASE] failed with exit code [1] and with error :
Process 78 successfully executed QUIESCE DATABASE with HOLD option for tag tagname_PIT.
Processes trying to issue an I/O operation on the quiesced database(s) will be suspended until the user executes a QUIESCE DATABASE command with the RELEASE option.

  • Unquesice
ERROR  [pool-7-thread-5] 270 com.netapp.plugincreator.workflow.Task -(<Date_Time>) [syb-00013] SYBASE:RUN_CMD: Msg 2222, Level 16, State 1: 
ERROR  [pool-7-thread-5] 270 com.netapp.plugincreator.workflow.Task -(<Date_Time>) Server 'PIT', Line 1: 
ERROR  [pool-7-thread-5] 270 com.netapp.plugincreator.workflow.Task -(<Date_Time>) QUIESCE DATABASE with RELEASE option failed. No agent process with tag name tagname_master exists or it is being released by another process. 
INFO  [pool-7-thread-5] 274 com.netapp.plugincreator.workflow.Task -(<Date_Time>) SYBASE:UQUIESCE: Unquiescing database master failed 
ERROR  [pool-7-thread-5] 270 com.netapp.plugincreator.workflow.Task -(<Date_Time>) [syb-00005] SYBASE:UNQUIESCE: Unquiescing databases failed 
ERROR  [pool-7-thread-5] 118 com.netapp.plugincreator.workflow.task.UnQuiesce -SCC-00161: Application unquiesce for the plug-in [SYBASE] failed with exit code [1] and error : 
Msg 2222, Level 16, State 1:
Server 'PIT', Line 1:
QUIESCE DATABASE with RELEASE option failed. No agent process with tag name tagname_master exists or it is being released by another process. 
  • Wrapper

DEBUG  [pool-2-thread-3] 90 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.LegacyServiceImpl -logExceptionAndGenerateResult() - Failed due to Execption. Reason: {The watchdog killed the running operation. Verify that plugins/wrapper/wrapper binary has execute permission set. Increase the WRAPPER_TIMEOUT_IN_MSEC value in agent.properties if operations require more time to complete.} 
ERROR  [pool-2-thread-3] 195 com.netapp.plugincreator.agent.nextgen.executionmanager.OperationExecutorImpl -null 
java.lang.reflect.InvocationTargetException: null

ERROR  [pool-7-thread-8] 189 com.netapp.plugincreator.workflow.util.TaskUtil -Operation failed. Verify that plugins/wrapper/wrapper binary has execute permission set. Increase the WRAPPER_TIMEOUT_IN_MSEC value in agent.properties if operations require more time to complete. 
ERROR  [pool-7-thread-8] 270 com.netapp.plugincreator.workflow.Task -Operation failed. Verify that plugins/wrapper/wrapper binary has execute permission set. Increase the WRAPPER_TIMEOUT_IN_MSEC value in agent.properties if operations require more time to complete. 
ERROR  [pool-7-thread-8] 118 com.netapp.plugincreator.workflow.task.AppCleanupTask -SCC-00185: Cleanup for plug-in [SYBASE] failed with exit code [102] and error: 

ERROR  [pool-2-thread-5] 202 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.ExecutorServiceImpl -Executor for wid={1}, plugin={SYBASE} has been stopped externally or quit due to inactivity. 
DEBUG  [pool-2-thread-5] 90 com.netapp.plugincreator.agent.nextgen.plugin.legacyservice.LegacyServiceImpl -logExecutorErrorAndGenerateResult() - Failed since executor was outdated.

 

 

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