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Missing Message Queuing service causes issues on SnapCenter job

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Applies to

  • SnapCenter Server
  • SnapCenter Plug-in for Microsoft Windows

Issue

Symptom 1:

SnapCenter job fails due to 'Message Queuing has not been installed on this computer.' and the following error can be seen in SMCoreService.log/SMCore_<JobID>.log

  <TIMESTAMP> ERROR SMCore PID=[<PID>] TID=[<TID>] System.InvalidOperationException: Message Queuing has not been installed on this computer.
     at System.Messaging.Interop.SafeNativeMethods.MQPathNameToFormatName(String pathName, StringBuilder formatName, Int32& count)
     at System.Messaging.MessageQueue.ResolveFormatNameFromQueuePath(String queuePath, Boolean throwException)
     at System.Messaging.MessageQueue.Exists(String path)
     at JobManager.SmQueue..ctor(String queueName)
     at JobManager.SmJobManager..ctor(String qPath, ISmJobManagerConsumer consumerImpl)
     at SnapMgrCoreService.HostManagementService.<.cctor>b__4e()
     at System.Lazy`1.CreateValue()

Symptom 2:

SnapCenter job keeps running and the following error can be seen in SMCoreService.log/SMCore_<JobID>.log

<TIMESTAMP> ERROR SMCore_49 PID=[<PID>] TID=[<TID>] An error occurred while adding job to jobQ: Message Queuing has not been installed on this computer.Source: System.Messaging
  Stack Trace:    at System.Messaging.Interop.SafeNativeMethods.MQPathNameToFormatName(String pathName, StringBuilder formatName, Int32& count)
     at System.Messaging.MessageQueue.ResolveFormatNameFromQueuePath(String queuePath, Boolean throwException)
     at System.Messaging.MessageQueue.Exists(String path)
     at JobManager.SmQueue..ctor(String queueName)
     at JobManager.SmJobManager..ctor(String qPath, ISmJobManagerConsumer consumerImpl)
     at SnapMgrCoreService.HostManagementService.<.cctor>b__39()
     at System.Lazy`1.CreateValue()
  --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Lazy`1.get_Value()
     at SnapMgrCoreService.ProtectionService.AddJob(SmRequest request)

Symptom 3:

<TIMESTAMP> ERROR SMCore_28 PID=[328] TID=[16] An error occurred while adding job to jobQ: Source: System.Messaging
Stack Trace:    at System.Messaging.MessageQueue.Create(String path, Boolean transactional)
   at JobManager.SmQueue..ctor(String queueName)
   at JobManager.SmJobManager..ctor(String qPath, ISmJobManagerConsumer consumerImpl)
   at System.Messaging.MessageQueue.Create(String path, Boolean transactional)
   at System.Lazy`1.CreateValue()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Lazy`1.get_Value()
   at SnapMgrCoreService.ProtectionService.AddJob(SmRequest request)

Symptom 4:

  • Successful backup jobs not visible under SC UI > Resources > Databases > select and open database
  • Backups  / snapshots visible under ONTAP CLI

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