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Missing LUNs, VMDK disks or RDM disks in SnapCenter due to duplicate entries in repository

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter plug-in for Windows (SCW)

Issue

  • LUNs, VMDK disks or RDM disks are not listed in the Hosts -> Disks page

1071156_1.png

  • Refresh Disks in Hosts -> Disks doesn't discover LUNs, VMDK disks or RDM disks.
  • SnapManagerWeb.log on SnapCenter server host shows outputs like the following example.

Example:

2019-02-28T16:06:22.5797145+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Getting nsm object for resource G:\
2019-02-28T16:06:22.5797145+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Couldn't find nsm object(non-deleted) for resource G:\
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] GetNsmObjectByResource - exit
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] GetNsmObjectByResource - enter
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Getting nsm object for resource H:\
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] GetNsmObjectByResource - exit
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Removed 'scsql1.demo.netapp.com#H:\' from indexedNsmObjects
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Number of smobjects to be removed: 1
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] GetUndiscoveredScwResources - exit
2019-02-28T16:06:22.5953378+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Begin database transaction with isolationLevel: ReadCommitted with new database connection.
2019-02-28T16:06:22.6109646+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] PluginCode: SDW
2019-02-28T16:06:22.7047159+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Perform RemoveSCWResource
2019-02-28T16:06:22.7047159+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] RemoveSCWResource - enter (22)
2019-02-28T16:06:22.7203412+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Removing storage footprint with id (4) for the file system resource scsql1.demo.netapp.com#G:\
2019-02-28T16:06:22.7359664+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Removing storage file system (G:\) with id (4) for the resource scsql1.demo.netapp.com#G:\
2019-02-28T16:06:22.7359664+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] RemoveSCWResource - exit
2019-02-28T16:06:22.7359664+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Perform RemoveSmObjectFromDiscovery
2019-02-28T16:06:22.7672184+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Perform RemoveSmObjectFromCredentialMapping
2019-02-28T16:06:22.7828436+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Perform Object cleanup
2019-02-28T16:06:22.7828436+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Removed the resource (scsql1.demo.netapp.com#G:\) from repository.
2019-02-28T16:06:22.7828436+08:00 DEBUG SnapManagerWeb PID=[7304] TID=[49] Removed sm object with Id: 22

 

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