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Migrating SnapCenter using REST APIs fails if non-default install paths were used

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snapcenter
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snapx
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Applies to

  • SnapCenter Server (SC) 4.6 and higher
  • Disaster Recovery (DR) REST APIs

Issue

Migrating SC to a new server, using the Disaster Recovery (DR) REST APIs, fails with the following error:

SnapManagerWeb.log

ERROR SnapManagerWeb_12 PID=[5776] TID=[87] SnapCenter installed path or port is not same as the the disaster recovery (DR) backup information, hence aborting the DR restore activity.
INFO  SnapManagerWeb_12 PID=[5776] TID=[87] Exit: CustomPathValidator.Validate
ERROR SnapManagerWeb_12 PID=[5776] TID=[87] One or more pre check validations failed.SnapCenter installed path or port is not same as the the disaster recovery (DR) backup information, hence aborting the DR restore activity.

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