Skip to main content
NetApp Knowledge Base

How to run the SnapGathers collection tool

  1. Last updated
    Apr 2, 2025
  2. Save as PDF
Views:
8,725
Visibility:
Public
Votes:
1
Category:
snapcenter
Specialty:
snapx
Last Updated:
4/2/2025, 1:10:01 PM

Applies to

SnapGathers collection Tool

Description

SnapGathers should be used on the request of NetApp® Support personnel to quickly, and with the least amount of effort, get information on the health of Microsoft® Windows systems that are connected to NetApp storage.

This tool is primarily used for Snap product troubleshooting:

  • SnapCenter Server
  • SnapCenter Windows plug-in Hosts
  • Snap Creator Framework
  • SnapManagers: Hyper-V (still under support), SQL, Exchange
  • SnapDrive for Windows (only in combination with SMHV)
  • Windows SAN Host

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.