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Failed to backup database master

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snapcenter
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Applies to

  1. SnapCenter Plug-In for SQL (SCSQL) 4.2.1P1
  2. SQL Server 2012 SP4 (11.4.7001.0)
  3. Windows 2012 Server R2

Issue

  • SCSQL fails to backup the database 'master' whenever the Resource Group includes other SQL databases along with the 'master' database.
  • Example of error:
Failed to connect to server . Connection Timeout Expired.
The timeout period elapsed during the post-login phase.
The connection could have timed out while waiting for server to complete the login process and respond;
Or it could have timed out while attempting to create multiple active connections.
The duration spent while attempting to connect to this server was -
[Pre-Login] initialization=2; handshake=25; [Login] initialization=0; authentication=1; [Post-Login] complete=59725;
The wait operation timed out

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