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Backup of MAXDB database fails while enumerating snapshots

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snapcenter
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snapx
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Applies to

  • Snapcenter Custom Plug-in for Windows MAXDB 5.0P1
  • ONTAP 9.14.1

Issue

Enumerating snapshots fails after a 1 minute time out when running the RestAPI GetSnapshotRequest:

2024-09-23T16:40:05.0000688+02:00 DEBUG  [pool-7-thread-647] 151 com.netapp.plugincreator.common.restclient.SMSClientImpl -GetSnapshotRequest JSON Request : {
  "StorageSystemId" : "SVM",
  "StorageVolumes" : [ "Volume_Name" ],
  "SnapShotNames" : [ "Snapshot_Name" ],
  "SnapshotVersionUuids" : [ ],
  "Job" : {
    "Name" : "Backup of Resource Group 'RG_Name' with policy 'Policy_Name'",
    
2024-09-23T16:41:05.0000863+02:00 DEBUG  [pool-7-thread-647] 151 com.netapp.plugincreator.common.restclient.SMSClientImpl -GetSnapshotResponse JSON Response : {
  "Result" : {
    "LogLevelSpecified" : false,
    "IDSpecified" : false,
    "SDError" : 102,
    "Message" : "Error: Snapshot enumeration failed.\r\n The operation has timed out\r\n"

 

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