CXPLAT-215: RFE: SCV should remove requirement for built-in domain administrator account for Guest File Restore on Windows VMs
- Views:
- 21
- Visibility:
- Public
- Votes:
- 0
- Category:
- snapcenter
- Specialty:
- SNAPX
- Last Updated:
- 10/4/2025, 5:37:33 AM
Issue
Error messages trying to run Guest File Restore:Failed to access guest system using specified credentials.
Please verify VMWare tools is installed/running on the system and account used has domain administrator privileges.
Error is ApiException Failed to start process in guest system SystemError vix error codes = (3004, 0).
Seen in {}vmcontrol_jetty_server.log{
}:com.netapp.nvpf.api.model.ApiException: Failed to access guest system using specified credentials.
Verify if VMWare tools is installed or running on the system and the account is built-in administrator account. Error is ApiException Failed to start process in guest system InvalidGuestLogin