Skip to main content
NetApp Knowledge Base

CSNAPC-9258: Intermittent backup failure due to delay in snapshot creation by 'New-NcSnapshotMulti'

  1. Last updated
  2. Save as PDF
Views:
50
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Issue

Depending on how busy the storage is, a certain percentage of the calls to set the snapshot locking date/time fails with the error "Stale NFS file handle".
Often the message seems non-sensical when not NFS, but SAN LUNs are used from the volume of the Snapshot.
This happens for all SnapCenter Server versions that support snapshot locking, and was found for all versions up to 6.1P1.
Note that the Backup itself ends with a Warning, and is not considered to be failed, since it's usable.
The snapshot, however, is not necessarily safe from being deleted prematurely.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.