Skip to main content
NetApp Knowledge Base

CSNAPC-6492: Upgrade to SnapCenter ver 6.0 fails when there are multiple entries in nsm_sc_CustomPluginInfo table for a CustomPluginName

Views:
15
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Issue

  • SnapCenter (SC) upgrade from 5.0 to 6.0 or later version fails when custom plugins with multiple versions are added in SC
  • SC upgrade failure error:

2024-11-21 13:37:38.846 Executing SQL script C:\Users\administrator\AppData\Local\Temp\nrxiopst.4zt\6.0\6.0.0.0008_Call_CustomPlugin_Procedures.sql
2024-11-21 13:37:38.878 Error: executing SQL script C:\Users\administrator\AppData\Local\Temp\nrxiopst.4zt\6.0\6.0.0.0008_Call_CustomPlugin_Procedures.sql
2024-11-21 13:37:38.878 Error: Result consisted of more than one row
SQL script 6.0.0.0008_Call_CustomPlugin_Procedures.sql calls below stored procedures:
CALL `nsm`.`Update_nsm_PluginType`();
CALL `nsm`.`Update_nsm_sc_CustomPluginInfo`();
CALL `nsm`.`Update_nsm_sc_CustomPluginOsInfo`();
CALL `nsm`.`Update_nsm_sc_customresourcetype`();
Failure is happening while calling stored procedure `nsm`.`Update_nsm_sc_CustomPluginInfo`(); because there are multiple entries are there in nsm_sc_customplugininfo table for same CustomPluginName
Below is stored procedure `nsm`.`Update_nsm_sc_CustomPluginInfo`()

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.