Skip to main content
NetApp Knowledge Base

SMI-S discovery issues with ServiceNow agent

  1. Last updated
    Dec 22, 2022
  2. Save as PDF
Views:
282
Visibility:
Public
Votes:
0
Category:
netapp-smi-s-provider
Specialty:
legacy
Last Updated:
12/22/2022, 2:02:32 PM

Applies to

ONTAP SMI-S Agent

Issue

After configuring the ONTAP SMI-S Agent and ServiceNow Agent, when attempting to initiate discovery you may encounter errors simliar to this:
 
<results
eror="ONTAP_StorageSystem{CreationClassName='ONTAP_StorageSystem',Name='ONTAP:30e21d0a-65df-11ed-8e95-d039ea285521'}.CIM_ComponentC
S{{ResultClass:'CIM_ComputerSystem'}}.CIM_HostedAccessPoint{{ResultClass:'CIM_RemoteServiceAccessPoint'}}.* - CIM_HostedAccessPoint
- Invalid response from server." probe_time="2228" result_code="900000">

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.