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SMI-S discovery issues with ServiceNow agent

  1. Last updated
    Dec 22, 2022
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Last Updated:
12/22/2022, 2:02:32 PM

Applies to

ONTAP SMI-S Agent

Issue

After configuring the ONTAP SMI-S Agent and ServiceNow Agent, when attempting to initiate discovery you may encounter errors simliar to this:
 
<results
eror="ONTAP_StorageSystem{CreationClassName='ONTAP_StorageSystem',Name='ONTAP:30e21d0a-65df-11ed-8e95-d039ea285521'}.CIM_ComponentC
S{{ResultClass:'CIM_ComputerSystem'}}.CIM_HostedAccessPoint{{ResultClass:'CIM_RemoteServiceAccessPoint'}}.* - CIM_HostedAccessPoint
- Invalid response from server." probe_time="2228" result_code="900000">

 

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