ServiceNow fails to pull data from NetApp SMI-S Provider
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- 287
- Visibility:
- Public
- Votes:
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- Category:
- netapp-smi-s-provider
- Specialty:
- legacy
- Last Updated:
- 10/22/2020, 9:47:53 PM
Applies to
NetApp SMI-S Provider 5.2.4
Issue
- A query against SMI-S Provider by ServiceNow using the namespace 'interop' fails
- An error such as the following is found in
cimserver_auditlog
:
14-Jul-2020 07:54:06.101 INFO cimserver audit: MESSAGE ID: <19> A CIM Associators operation on ObjectPath "ONTAP_RegisteredProfile.InstanceID="ONTAP:Storage Virtualizer:1.4.0"" with Association Class "CIM_ElementConformsToProfile" and result class "CIM_Cluster" in namespace "interop" by user "discosvc" connected from system "10.0.0.1" resulted in status "CIM_ERR_INVALID_CLASS".